Valvoline Instant Oil Change POS System






Valvoline Instant Oil Change's (VIOC's) Written Hazard Communication Program is based on a simple concept - that employees have both a need and a right to know about the hazards and identities of the chemicals they may be exposed to when working at the service center, and what protective measures are available so they can work safely with these substances.

This written hazard communication program is part of the Occupational Safety and Health Administration's (OSHA) Hazard Communication Standard. The information contained in this program will inform the reader how Valvoline Instant Oil Change intends to comply with this regulation in regards to the following areas:

  1. Management Responsibility
  2. Material Safety Data Sheets (MSDS's)
  3. Labels and Other Warnings
  4. Hazardous Substance List
  5. Employee Training
  6. Hazard Information
  7. Glossary of Terms

    Valvoline's Environmental, Health & Safety Department:

    Personnel from this department will provide train-the-trainer information about the requirements of the Hazard Communication Standard to VIOC regional training manager.

    Employee(s) assigned to perform hazardous non-routine tasks ( such as entering confined spaces, cleaning tanks, etc. ) will receive special training regarding the hazardous chemicals involved and proper precautions to take to reduce or avoid exposure. This training will be performed by personnel from Valvoline's Environmental Health & Safety Department before the employee performs the non-routine task.

    Area Managers:

    Area managers will provide direction and guidance to the service center managers and make sure service centers in his area are in compliance with VIOC's written Hazard Communication Program.

    Store Managers:

    Store managers are responsible for implementing and maintaining the requirements of VIOC's written Hazard Communication Program. Store Managers are also responsible for the initial training and testing of new employees about the requirements of the Hazard Communication Standard. This will be provided through the use of audiovisuals, classroom instruction and other information media.

    This includes:

    1. Maintaining The Hazardous Substance List:

      You are responsible for keeping the Hazardous Substance List current by informing VIOC Computer Services whenever you make additions / deletions to the list based on chemicals currently used or stored at your service center.

    2. Obtaining Material Safety Data Sheets (MSDS's):

      The service center manager is responsible for having a MSDS on all hazardous products in the service center and which should be identified on the Hazardous Substance List.

      MSDS's for maintenance chemicals or low volume, non-inventoried items (paints, cleaning compounds, etc.) must be obtained by the service center manager at the time of the purchase. A copy of these MSDS's will be sent, along with a memo of explanation, to Valvoline's Environmental, Health & Safety Department.

      MSDS's for any Valvoline products can be obtained by calling Valvoline Customer Service (1-800-354-0961). The service center manager is responsible for requesting a MSDS from the supplier or distributor of any other product(s) you bring into the service center.

      The service center manager is responsible for obtaining a MSDS's from the supplier if it is not received with the first shipment of a product. The product will not be used in the service center until a MSDS is obtained.

    3. Labeling of All Containers:

      The service center manager is responsible for making sure that all containers (jugs, pails, drums, etc.) are labeled with the name or identity of the product in the container along with appropriate health and safety warnings. If a product comes into the service center without a label, the service center manager is responsible for obtaining a label from the supplier before the product is used.

        * All container labels must be in a visible and readable position and shall not be removed.

    4. Employee Training:

      The store manager is responsible for training their employees whenever a new hazardous material is introduced into the service center. Training will cover health and safety hazards of the material along with methods detailing how employees can protect themselves from these hazards.

    5. Outside Contractors:

      It is the responsibility of the service center manager to advise outside contractors of any chemical hazards that may be encountered in the normal course of their work on the premises, the labeling system in use, protective measures to be taken and safe handling procedures to be used. In addition, the contractor will be notified of the location and availability of MSDS's.

      Any contractor bringing hazardous chemicals on-site must provide the service center manager with the appropriate hazard warnings, including labels and other precautionary information. Hazardous chemicals brought in by the contractor are not to be used at the service center until this information is provided to the store manager.


    Material Safety Data Sheets (MSDS's) are documents which provide detailed health and safety information about each hazardous substance in the service center

    MSDS's must be accessible and available at all times to any one working in the service center.

    MSDS's are maintained by the store manager and are stored electronically in the VIOC Point of Sale System. There will be a MSDS for each hazardous substance used in the service center and found on the Hazardous Substance List.

    Each employee will receive training regarding access to the system and use of the MSDS's before working in the service center.

    MSDS's for Valvoline products used or stored at service centers are distributed by Valvoline's Customer Service Department. If you need a MSDS for a Valvoline product, call (1-800-354-9061).


    Labels provide the user of a product with an immediate summary of its' health and safety hazards. All employees will be trained to read and use the information found on a label.

    All hazardous chemical containers in the service center are required to be properly labeled. A properly labeled product must have the chemical identity or name along with appropriate health and safety warnings..The label on a container must be in a visible and readable position.

    The labeling system used at the service center will consist of labels developed by Valvoline's Environmental, Health & Safety Department for all company-marketed products and the label supplied by the individual supplier for outside products.


    The Hazardous Substance List is an inventory of all hazardous substances used or stored at the service center. The list is electronically maintained on VIOC's Point of Sale System and is available for on-line review.

      * The Hazardous Substance List must be available and accessible to all employees at all times.


    All employees who work in the service center must receive training regarding the Hazard Communication Standard before their initial job assignment. Training may include a combination of video presentations, lecture and reading assignments. All employees must be tested to assess their comprehension of this material. Regular safety meetings will be held at the service center which will include periodic review of the information presented in the initial training. The following information will be covered with each employee:

    • Summary of the Hazard Communication Standard and this written program

    • Chemical and physical properties of hazardous materials (e.g., flash point, reactivity, vapor pressure) and methods that can be used to detect the presence or release of chemicals in the workplace.

    • Physical hazards of chemicals (e.g., fire and explosion potential, etc.)

    • Health hazards, including signs and symptoms of exposure.

    • Procedures to protect themselves from the effects of hazardous chemicals, including personal protective equipment, work practices to assure proper use and handling of chemicals, and procedures in case of emergency.

    • Procedures to use when cleaning spills of hazardous chemicals.

    • How to access MSDS's, the Hazarsous Substance List and VIOC's Written Hazard Communication Program; how to use information found on MSDS's and labels and where to obtain additional hazard information.


    Retraining is required whenever the hazards present in the service center change, new hazards are introduced, or the employee is transferred to a job using new hazardous chemicals. In addition, certain states (Minnesota, Florida) require annual training of all employees.



    Product Health Hazard Physical Hazard
    Used Oil Eye & Skin Irritation No
    Parts Washer Fluid Eye & Skin Irritation Combustible
    Windshield Washer Fluid Eye & Skin Irritation Flammable Liquid
    Antifreeze Eye, Skin & Inhalation Irritation, Ingestion Hazard No
    Motor Oil, Gear Oil, Grease Eye & Skin Irritation No
    Transmission, Power Steering Eye & Skin Irritation No
    Pyroil Automotive Fuel Products Eye, Skin & Inhalation Irritation & Vapor Flammable Liquid


    Hazard Source Personnal Protection Equipment
    Burns From Engine, Radiator,Manifold Pipe Burn Sleeves
    Splashes / Burns From Hot Automotive Products Safety Glasses / Gloves
    Head Injuries Bump Hats

    Special Hazards:

    Carbon Monoxide (CO)

    Carbon monoxide (CO) is an odorless, colorless, and poisonous gas. Most CO is formed as a result of incomplete combustion of organic materials used as fuel (e.g., gasoline, coal, wood). The most significant sources of emissions at airports and air bases are aircraft and ground access vehicles. CO emissions from these sources are highest during incomplete combustion, especially during idling and low speed mobile source operations, such as vehicle idle.

    CO enters the bloodstream and reduces oxygen delivery to the body's organs and tissues. Its most serious effects occur at high concentrations, and therefore it tends to be a localized problem. CO may produce adverse health effects such as headaches, work capacity impairment, learning ability impairment, dizziness, weakness, nausea, vomiting, loss of muscular control, increasing and decreasing respiratory rates, collapse, unconsciousness, or death. The health threat from CO is most serious for those who suffer from cardiovascular disease. Healthy individuals also can be affected, but only at higher concentrations. If symptoms of exposure occur remove the affected individual from the service center to the out doors and seek medical attention.

    Nitrogen Dioxide (NO2)

    Nitrogen dioxide (NO,) is a poisonous, reddish-brown to dark brown gas with an irritating odor. As discussed above in the context of ozone, NO2 forms when nitric oxide (NO) reacts with atmospheric oxygen (O2). Most sources of NO2 are man-made sources; the primary source of NO, is high-temperature combustion. The significant source of NO2 in VIOC comes from diesel engine vehicles.

    NO2 may produce adverse health effects such as nose and throat irritations, coughing, choking, headaches, nausea, stomach or chest pains, and lung inflammations (e.g., bronchitis, pneumonia). The effects of short-term exposure are still unclear, but continued or frequent exposure to concentrations higher than those normally found in the ambient air may cause increased incidence of acute respiratory disease in children. If symptoms of exposure occur remove the affected individual from the service center to the out doors and seek medical attention.

  7. Glossary of Terms

    Acidosis A condition of decreased alkalinity of the blood.
    ACGIH American Conference of Governmental Industrial Hygienists, Inc.
    Action Level The exposure level which triggers some but not all requirements in certain OSHA standards.
    Acute Toxicity The adverse effects resulting from a single dose of or exposure to a substance.
    Alkali Any compound having highly basic properties.
    Anesthesia Loss of sensation or feeling.
    Asphyxia Lack of oxygen and thus interference with the oxygenation of the blood.
    Asphyxiant A vapor or gas that can cause unconsciousness or death by suffocation.
    Boiling Point, BP The temperature at which the vapor pressure of a liquid is equal to the surrounding atmospheric pressure.
    B.Z. Breathing zone.
    Carcinogen A chemical that has been demonstrated to cause cancer in humans.
    CAS Number [Chemical Abstract Service Number] An assigned number used to identity a material. The numbers have no chemical significance.
    Ceiling Value, C The concentration that should not be exceeded during any part of the working exposure.
    CFM Volume of air flow, cubic feet per minute.
    Chemical Pneumonitis Inflammation of the lungs due to chemical irritation.
    CNS Central nervous system.
    CO. Carbon monoxide A colorless, odorless, highly poisonous gas, formed by the incomplete combustion of carbon or a carbonaceous material, including gasoline. A chemical asphyxiant, it reduces the blood's ability to carry oxygen.
    CO2. Carbon dioxide A colorless, odorless, incombustible gas formed during respiration, combustion, and organic decomposition and used in food refrigeration, carbonated beverages, inert atmospheres, fire extinguishers, and aerosols. High concentrations can create hazardous oxygen-deficient environments that can cause asphyxiation.
    Combustible OSHA defines combustible liquid within the Hazard Communication Law as any liquid having a flash point at or above 100°F (38°C), but below 200°F (93.3°C).
    Conjunctivitis Inflammation of the conjunctiva, the delicate membrane that lines the eyelids.
    Corrosive A chemical that causes visible destruction of or irreversible alterations in living tissue.
    Cutaneous Pertaining to the skin.
    Dermal Used on or applied to the skin.
    Dermatitis Inflammation of the skin.
    Dyspnea A sense of difficulty in breathing; shortness of breath.
    Edema An abnormal accumulation of clear, watery fluid in the tissues.
    Evaporation Rate. The rate at which a particular material will vaporize from the liquid or solid state to the gas state.
    f/cc Fibers per cubic centimeter of air.
    Flammable Describes any solid, liquid, or gas that will ignite easily and burn rapidly. Flash Point. The lowest temperature at which a flammable liquid gives off sufficient vapors to form an ignitable mixture.
    FPM Velocity of air flow, feet per minute.
    Grounding A safety practice to conduct an electrical charge to the ground.
    Hazardous Material A substance or mixture of substances having properties capable of producing adverse health or safety effects.
    Hematuria The presence of blood in the urine.
    HEPA High-efficiency particulate air-purifying filter. Most efficient mechanical filter commonly available.
    IARC International Agency for Research on Cancer.
    IDLH Immediately dangerous to life and health.
    Jaundice Yellowish discoloration of tissues.
    LC 50. The lethal concentration of a material in air that on the basis of laboratory tests is expected to kill 50% of a group of test animals.
    LD 50 The lowest published lethal dose that will kill 50 percent of a group of test animals.
    LEL Lower explosive limit. Refers to the lowest concentration of gas or vapor that will burn or explode if an ignition source is present.
    LFM or Ifm Velocity of air flow, linear feet per minute.
    Mg/M3 Milligrams of material per cubic meter of air.
    MSDS Material Safety Data Sheet.
    Mutagen A chemical or physical agent that induces genetic mutations.
    Narcosis Stupor or unconsciousness produced by a narcotic drug or chemical.
    NFPA National Fire Protection Association.
    NIOSH National Institute for Occupational Safety and Health.
    NTP National Toxicology Program.
    Odor Threshold The lowest concentration of a materials vapor in air that can be detected by smell.
    Particulate Small, separate pieces of an airborne material.
    Peak Maximum instantaneous allowable exposure for hazardous substances.
    PEL Permissible exposure limit. An exposure limit established by OSHA.
    pH The value that represents the acidity or alkalinity of an aqueous solution. [pH 7 = neutral; pH 0 = strong acid; pH 14 = strong alkaline.]
    ppb Parts per billion. [Parts of material per billion parts of air.] ppm. Parts per million. [Parts of material per million parts of air.]
    Psychotropic Acting on the mind.
    Pulmonary Edema Fluid in the lungs.
    Pyrophoric A material that will ignite spontaneously in air below 130°F (54°C).
    Reactivity A description of the tendency of a substance to undergo chemical reaction either by itself or with other materials with the release of energy.
    Reproductive Health Hazard Any agent that has a harmful effect on the adult male or female reproductive system or the developing fetus or child.
    Sensitization An immune-response reaction state in which further exposure elicits an immune or allergic response.
    Silicosis A condition of massive fibrosis of the lungs causing shortness of breath.
    Skin Notation used to indicate possible exposure to a chemical by absorption through the skin.
    STEL Short-term exposure limit.
    Subcutaneous Beneath the skin
    Target Organ Effects Chemically caused effects upon specifically listed organs and systems.
    Teratogen An agent or substance that caused physical defects in a developing embryo.
    TLV Threshold limit value. A term established by ACGIH to express the airborne concentration of a material to which nearly all workers can be exposed day after day without adverse effects.
    TWA Time-weighted average. The expression for average exposure which accounts for fluctuating levels during a given time period.
    UEL [Upper Explosive Limit] The highest concentration of a material in air that will produce an explosion.
    Unstable Tending toward decomposition or other unwanted chemical change during normal handling or storage.
    Vapor Density The weight of a vapor or gas compared to the weight of an equal volume of air.
    Vertigo A feeling of revolving in space; dizziness, giddiness.
    Viscosity Measurement of the flow properties of a material.
    Water Reactive A chemical that releases a hazardous gas, often violently, upon contact with water.