VIOC HAZARD COMMUNICATION PROGRAM
Valvoline Instant Oil Change's (VIOC's) Written
Hazard Communication Program is based on a simple concept - that
employees have both a need and a right to know about the hazards
and identities of the chemicals they may be exposed to when working
at the service center, and what protective measures are available
so they can work safely with these substances.
This written hazard communication program is part of the Occupational
Safety and Health Administration's (OSHA) Hazard Communication
Standard. The information contained in this program will inform
the reader how Valvoline Instant Oil Change intends to comply
with this regulation in regards to the following areas:
Material Safety Data Sheets (MSDS's)
Labels and Other Warnings
Hazardous Substance List
Glossary of Terms
- Valvoline's Environmental, Health & Safety Department:
- Personnel from this department will provide train-the-trainer
information about the requirements of the Hazard Communication
Standard to VIOC regional training manager.
Employee(s) assigned to perform hazardous non-routine tasks
( such as entering confined spaces, cleaning tanks, etc.
) will receive special training regarding the hazardous
chemicals involved and proper precautions to take to reduce
or avoid exposure. This training will be performed by personnel
from Valvoline's Environmental Health & Safety Department
before the employee performs the non-routine task.
- Area Managers:
- Area managers will provide direction and guidance to
the service center managers and make sure service centers
in his area are in compliance with VIOC's written Hazard
- Store Managers:
- Store managers are responsible for implementing and maintaining
the requirements of VIOC's written Hazard Communication
Program. Store Managers are also responsible for the initial
training and testing of new employees about the requirements
of the Hazard Communication Standard. This will be provided
through the use of audiovisuals, classroom instruction and
other information media.
- Maintaining The Hazardous Substance List:
- You are responsible for keeping the Hazardous Substance
List current by informing VIOC Computer Services whenever
you make additions / deletions to the list based on chemicals
currently used or stored at your service center.
- Obtaining Material Safety Data Sheets (MSDS's):
- The service center manager is responsible for having
a MSDS on all hazardous products in the service center and
which should be identified on the Hazardous Substance List.
- MSDS's for maintenance chemicals or low volume, non-inventoried
items (paints, cleaning compounds, etc.) must be obtained
by the service center manager at the time of the purchase.
A copy of these MSDS's will be sent, along with a memo of
explanation, to Valvoline's Environmental, Health &
- MSDS's for any Valvoline products can be obtained by
calling Valvoline Customer Service (1-800-354-0961). The
service center manager is responsible for requesting a MSDS
from the supplier or distributor of any other product(s)
you bring into the service center.
- The service center manager is responsible for obtaining
a MSDS's from the supplier if it is not received with the
first shipment of a product. The product will not be used
in the service center until a MSDS is obtained.
- Labeling of All Containers:
- The service center manager is responsible for making
sure that all containers (jugs, pails, drums, etc.) are
labeled with the name or identity of the product in the
container along with appropriate health and safety warnings.
If a product comes into the service center without a label,
the service center manager is responsible for obtaining
a label from the supplier before the product is used.
* All container labels must be in a visible
and readable position and shall not be removed.
- Employee Training:
- The store manager is responsible for training their employees
whenever a new hazardous material is introduced into the
service center. Training will cover health and safety hazards
of the material along with methods detailing how employees
can protect themselves from these hazards.
- Outside Contractors:
- It is the responsibility of the service center manager
to advise outside contractors of any chemical hazards that
may be encountered in the normal course of their work on
the premises, the labeling system in use, protective measures
to be taken and safe handling procedures to be used. In
addition, the contractor will be notified of the location
and availability of MSDS's.
- Any contractor bringing hazardous chemicals on-site must
provide the service center manager with the appropriate
hazard warnings, including labels and other precautionary
information. Hazardous chemicals brought in by the contractor
are not to be used at the service center until this information
is provided to the store manager.
MATERIAL SAFETY DATA SHEETS
- Material Safety Data Sheets (MSDS's) are documents which
provide detailed health and safety information about each hazardous
substance in the service center
- MSDS's must be accessible and available at all times to any
one working in the service center.
- MSDS's are maintained by the store manager and are stored
electronically in the VIOC Point of Sale System. There will
be a MSDS for each hazardous substance used in the service center
and found on the Hazardous Substance List.
- Each employee will receive training regarding access to the
system and use of the MSDS's before working in the service center.
- MSDS's for Valvoline products used or stored at service centers
are distributed by Valvoline's Customer Service Department.
If you need a MSDS for a Valvoline product, call (1-800-354-9061).
- Labels provide the user of a product with an immediate summary
of its' health and safety hazards. All employees will be trained
to read and use the information found on a label.
- All hazardous chemical containers in the service center are
required to be properly labeled. A properly labeled product
must have the chemical identity or name along with appropriate
health and safety warnings..The label on a container must be
in a visible and readable position.
- The labeling system used at the service center will consist
of labels developed by Valvoline's Environmental, Health & Safety
Department for all company-marketed products and the label supplied
by the individual supplier for outside products.
THE HAZARDOUS SUBSTANCE LIST
- The Hazardous Substance List is an inventory of all hazardous
substances used or stored at the service center. The list is
electronically maintained on VIOC's Point of Sale System and
is available for on-line review.
* The Hazardous Substance List must be available
and accessible to all employees at all times.
- All employees who work in the service center must receive
training regarding the Hazard Communication Standard before
their initial job assignment. Training may include a combination
of video presentations, lecture and reading assignments. All
employees must be tested to assess their comprehension of this
material. Regular safety meetings will be held at the service
center which will include periodic review of the information
presented in the initial training. The following information
will be covered with each employee:
- Summary of the Hazard Communication Standard and this written
- Chemical and physical properties of hazardous materials
(e.g., flash point, reactivity, vapor pressure) and methods
that can be used to detect the presence or release of chemicals
in the workplace.
- Physical hazards of chemicals (e.g., fire and explosion
- Health hazards, including signs and symptoms of exposure.
- Procedures to protect themselves from the effects of hazardous
chemicals, including personal protective equipment, work practices
to assure proper use and handling of chemicals, and procedures
in case of emergency.
- Procedures to use when cleaning spills of hazardous chemicals.
- How to access MSDS's, the Hazarsous Substance List and
VIOC's Written Hazard Communication Program; how to use information
found on MSDS's and labels and where to obtain additional
- Retraining is required whenever the hazards present in the
service center change, new hazards are introduced, or the employee
is transferred to a job using new hazardous chemicals. In addition,
certain states (Minnesota, Florida) require annual training
of all employees.
- COMMON HAZARDOUS MATERIALS FOUND AT THE SERVICE CENTER
|| Health Hazard
||Eye & Skin Irritation
|Parts Washer Fluid
||Eye & Skin Irritation
|Windshield Washer Fluid
|| Eye & Skin Irritation
|| Flammable Liquid
|| Eye, Skin & Inhalation Irritation, Ingestion Hazard
|Motor Oil, Gear Oil, Grease
||Eye & Skin Irritation
|Transmission, Power Steering
||Eye & Skin Irritation
|Pyroil Automotive Fuel Products
|| Eye, Skin & Inhalation Irritation & Vapor
- OTHER HAZARDS FOUND IN THE SERVICE CENTER
|| Personnal Protection Equipment
|Burns From Engine, Radiator,Manifold Pipe
|Splashes / Burns From Hot Automotive Products
||Safety Glasses / Gloves
|| Bump Hats
- Special Hazards:
- Carbon Monoxide (CO)
- Carbon monoxide (CO) is an odorless, colorless, and poisonous
gas. Most CO is formed as a result of incomplete combustion
of organic materials used as fuel (e.g., gasoline, coal, wood).
The most significant sources of emissions at airports and
air bases are aircraft and ground access vehicles. CO emissions
from these sources are highest during incomplete combustion,
especially during idling and low speed mobile source operations,
such as vehicle idle.
- CO enters the bloodstream and reduces oxygen delivery to
the body's organs and tissues. Its most serious effects occur
at high concentrations, and therefore it tends to be a localized
problem. CO may produce adverse health effects such as headaches,
work capacity impairment, learning ability impairment, dizziness,
weakness, nausea, vomiting, loss of muscular control, increasing
and decreasing respiratory rates, collapse, unconsciousness,
or death. The health threat from CO is most serious for those
who suffer from cardiovascular disease. Healthy individuals
also can be affected, but only at higher concentrations. If
symptoms of exposure occur remove the affected individual
from the service center to the out doors and seek medical
- Nitrogen Dioxide (NO2)
- Nitrogen dioxide (NO,) is a poisonous, reddish-brown to
dark brown gas with an irritating odor. As discussed above
in the context of ozone, NO2 forms when nitric oxide (NO)
reacts with atmospheric oxygen (O2). Most sources of NO2 are
man-made sources; the primary source of NO, is high-temperature
combustion. The significant source of NO2 in VIOC comes from
diesel engine vehicles.
- NO2 may produce adverse health effects such as nose and
throat irritations, coughing, choking, headaches, nausea,
stomach or chest pains, and lung inflammations (e.g., bronchitis,
pneumonia). The effects of short-term exposure are still unclear,
but continued or frequent exposure to concentrations higher
than those normally found in the ambient air may cause increased
incidence of acute respiratory disease in children. If symptoms
of exposure occur remove the affected individual from the
service center to the out doors and seek medical attention.
Glossary of Terms
||A condition of decreased alkalinity
of the blood.
||American Conference of Governmental Industrial
||The exposure level which triggers some but
not all requirements in certain OSHA standards.
||The adverse effects resulting from a single
dose of or exposure to a substance.
||Any compound having highly basic properties.
||Loss of sensation or feeling.
||Lack of oxygen and thus interference with
the oxygenation of the blood.
||A vapor or gas that can cause unconsciousness
or death by suffocation.
|Boiling Point, BP
||The temperature at which the vapor pressure
of a liquid is equal to the surrounding atmospheric pressure.
||A chemical that has been demonstrated to cause
cancer in humans.
|| [Chemical Abstract Service Number] An assigned
number used to identity a material. The numbers have no
|Ceiling Value, C
|| The concentration that should not be exceeded
during any part of the working exposure.
|| Volume of air flow, cubic feet per minute.
||Inflammation of the lungs due to chemical
|| Central nervous system.
|CO. Carbon monoxide
|| A colorless, odorless, highly poisonous gas,
formed by the incomplete combustion of carbon or a carbonaceous
material, including gasoline. A chemical asphyxiant, it
reduces the blood's ability to carry oxygen.
|CO2. Carbon dioxide
||A colorless, odorless, incombustible gas formed
during respiration, combustion, and organic decomposition
and used in food refrigeration, carbonated beverages, inert
atmospheres, fire extinguishers, and aerosols. High concentrations
can create hazardous oxygen-deficient environments that
can cause asphyxiation.
|| OSHA defines combustible liquid within the
Hazard Communication Law as any liquid having a flash point
at or above 100°F (38°C), but below 200°F (93.3°C).
|| Inflammation of the conjunctiva, the delicate
membrane that lines the eyelids.
||A chemical that causes visible destruction
of or irreversible alterations in living tissue.
|| Pertaining to the skin.
||Used on or applied to the skin.
||Inflammation of the skin.
||A sense of difficulty in breathing; shortness
||An abnormal accumulation of clear, watery
fluid in the tissues.
||The rate at which a particular material will
vaporize from the liquid or solid state to the gas state.
||Fibers per cubic centimeter of air.
||Describes any solid, liquid, or gas that will
ignite easily and burn rapidly. Flash Point. The lowest
temperature at which a flammable liquid gives off sufficient
vapors to form an ignitable mixture.
||Velocity of air flow, feet per minute.
||A safety practice to conduct an electrical
charge to the ground.
||A substance or mixture of substances having
properties capable of producing adverse health or safety
||The presence of blood in the urine.
||High-efficiency particulate air-purifying
filter. Most efficient mechanical filter commonly available.
||International Agency for Research on Cancer.
||Immediately dangerous to life and health.
||Yellowish discoloration of tissues.
||The lethal concentration of a material in
air that on the basis of laboratory tests is expected to
kill 50% of a group of test animals.
||The lowest published lethal dose that will
kill 50 percent of a group of test animals.
||Lower explosive limit. Refers to the lowest
concentration of gas or vapor that will burn or explode
if an ignition source is present.
|LFM or Ifm
|| Velocity of air flow, linear feet per minute.
|| Milligrams of material per cubic meter of
|| Material Safety Data Sheet.
|| A chemical or physical agent that induces
||Stupor or unconsciousness produced by a narcotic
drug or chemical.
||National Fire Protection Association.
||National Institute for Occupational Safety
||National Toxicology Program.
|| The lowest concentration of a materials vapor
in air that can be detected by smell.
||Small, separate pieces of an airborne material.
|| Maximum instantaneous allowable exposure
for hazardous substances.
||Permissible exposure limit. An exposure limit
established by OSHA.
||The value that represents the acidity or alkalinity
of an aqueous solution. [pH 7 = neutral; pH 0 = strong acid;
pH 14 = strong alkaline.]
||Parts per billion. [Parts of material per
billion parts of air.] ppm. Parts per million. [Parts of
material per million parts of air.]
|| Acting on the mind.
||Fluid in the lungs.
|| A material that will ignite spontaneously
in air below 130°F (54°C).
|| A description of the tendency of a substance
to undergo chemical reaction either by itself or with other
materials with the release of energy.
|Reproductive Health Hazard
||Any agent that has a harmful effect on the
adult male or female reproductive system or the developing
fetus or child.
||An immune-response reaction state in which
further exposure elicits an immune or allergic response.
||A condition of massive fibrosis of the lungs
causing shortness of breath.
||Notation used to indicate possible exposure
to a chemical by absorption through the skin.
||Short-term exposure limit.
||Beneath the skin
|Target Organ Effects
||Chemically caused effects upon specifically
listed organs and systems.
||An agent or substance that caused physical
defects in a developing embryo.
||Threshold limit value. A term established
by ACGIH to express the airborne concentration of a material
to which nearly all workers can be exposed day after day
without adverse effects.
||Time-weighted average. The expression for
average exposure which accounts for fluctuating levels during
a given time period.
|| [Upper Explosive Limit] The highest concentration
of a material in air that will produce an explosion.
||Tending toward decomposition or other unwanted
chemical change during normal handling or storage.
||The weight of a vapor or gas compared to the
weight of an equal volume of air.
|| A feeling of revolving in space; dizziness,
||Measurement of the flow properties of a material.
|| A chemical that releases a hazardous gas,
often violently, upon contact with water.